Response to COVID-19:
Updated Monday, August 2, 2021 01:58 PM CDT
Please continue to check this page for regular updates during the developments of the COVID-19 precautions.
Please note that as a result of COVID-19 and the recent surge in delta variant cases, we have updated some of our daily protocols. You’ll still receive the same great service from our dedicated team, however to ensure the safety of all our patients we’ve implemented the following changes:
BEFORE YOU ARRIVE
1 – As of March 1, 2021, patients who are not fully vaccinated still need to wear a face mask over your nose and mouth due to the clinical nature of all dental procedures.
2 – If you are a new patient complete ALL forms ahead of your scheduled appointment. If you are a returning patient, complete your online form “B. COVID-19 Patient Disclosure” for your specific location. To find forms for your location, please use the “Patient Forms” drop-down in the menu above. Select whether you are a General or Orthodontics Patient, then select the location you are to visit.
WHEN YOU ARRIVE
3 – You may come inside to check-in and wait in the lobby, or you may text or call to let us know you have arrived and remain waiting in your car.
4 – Wait at the front desk to be prescreened and have your temperature taken.
5 – Please do NOT bring companions with you to your appointment.
DURING YOUR VISIT
6 – Please mind social distancing by remaining 6 feet apart.
7 – You may wait in your car and we can call/text you when your room is ready
– OR –
you may wait in your own room if it is ready when you arrive.
Is Smile Workshop open?
Yes. Smile Workshop is open for all dental procedures. Please contact us today to schedule your next appointment. (888) 833-8404.
What are the hours of operation for the locations that are still open?
Our locations will operate with general hours ranging from 9:00 am to 6:00 pm. Please make sure you call us before arriving.
What should I do when I arrive to the office for my appointment?
When you arrive make sure to check in at the front desk as you normally would minding our social distancing measures. You will be asked a set of prescreening questions and we will take your temperature. Only patients with an appointment should enter the building – all other accompanying guests should remain offsite. There is limited seating in the lobby areas. Once the appointed patient checks-in we will either escort you to your operating room or you may wait in your car and we will notify you when your room is ready.
What additional measures has Smile Workshop taken?
We are happy to report that every Smile Workshop location has been installed with in-duct air-purifiers. Our in-duct air-purifiers utilizes Reflective Electromagnetic Energy technology. The air-purifiers produce low level, airborne hydrogen peroxide that is distributed through the air handler, through the duct system and into the conditioned spaces. Unlike passive air technologies, which need pollutants to pass through the unit for purification or filtration, our in-duct air purifiers sweep through our conditioned spaces actively purifying pollutants at the source.
Why would a dentist office remain open during an infectious disease outbreak?
Simply put, we are part of the healthcare community. The majority of hospitals and medical facilities are not skilled or equipped to handle dental emergencies. They will overwhelmingly refer you to a dentist if you have a dental emergency. It’s important during this time that we remain open so we can relieve any stress off of hospitals or medical facilities so they may care for more critical needs patients during the COVID-19 outbreak.
How has the dental industry responded to the developments of COVID-19 in the U.S.?
On March 16, 2020 the American Dental Association made the recommendation to cancel all non-essential and elective dental treatments. (Click here to read the full announcement). Since then, dental offices have been following ADA and CDC guidance for what is deemed safe to reopen and help prevent community spread while remaining open to be an effective contributor to the healthcare community. To read more about further guidance Smile Workshop has followed by the ADA click here.
All Smile Workshop dental offices adhere to infection control procedures year-round, we take extra precautionary measures to keep our patients and staff healthy. We conduct pre-screenings for every patient that visits our office. In addition to our in-duct air purifiers, we also regularly sanitize high traffic areas several times throughout each day.
Our Year-Round Procedures:
Many people often wonder what sort of infection control procedures are used in a dental office, but don’t often ask. There are regular routines we already conduct year-round even when there isn’t a threat of a virus spreading. Here’s how we keep your health and safety at the top of our list at Smile Workshop.
Hygiene is at the core of every sound dental practice. No doubt when you arrive at our office, you notice it is clean from top to bottom, and that familiar dentist office “clean” scent permeates the air. That fresh clean scent is a testament to our adherence to the strict guidelines set out by the American Dental Association (ADA), and the Centers for Disease Control (CDC), that instruct our every move when it comes to protecting each patient.
It means that all surfaces in the appointment room, including the dental chair, dental light, and all drawers and countertops have been cleaned and decontaminated. We also cover these areas with protective covers and replace them with each new patient.
It means that “critical,” non-disposable items such as forceps, scalpels, bone chisels, scalers and surgical burs are all sterilized after each use using either pressurized steam (auto-claving), dry heat, or heat/chemical vapor. It also means that “semi-critical” dental tools that come in contact with mucous membranes, but that do not penetrate soft tissues (like mirrors and re-useable impression trays), are either sterilized in the above manner, or disinfected using high-level “sterilant/disinfectant.”
Lastly, needles, gloves and masks are all considered single-use, and as such are disposed of as would be expected or as is recommended by the ADA and CDC during times of PPE shortages.
You are Family:
Your health and safety are important to the entire staff at Smile Workshop because you are like family to us. If you ever have any questions we can address for you regarding this or any other concern, please give us a call at (888) 833-8404 – we’ll be glad to assist.